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HydroClean Carpet & Floor Care

Specialty Services

Odor Removal in Jackson, TN

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Odor removal in Jackson from HydroClean covers two treatments. Pet odor is treated in the carpet, where the urine sits. For odors from organic sources such as cigarette smoke, mildew and mold, we use a chlorine dioxide treatment. It helps reduce odors. The source has to be dealt with first, and we cannot promise an odor will be gone completely.

We do two kinds of odor work. One is pet odor in carpet. The other is a chlorine dioxide treatment for odors that come from organic sources, such as cigarette smoke, mildew and mold.

Pet odor is its own job and it has its own page. We find the urine with a UV light and a moisture meter and treat it where it sits. If that is what you have, go to our pet odor page, which is linked below.

Chlorine dioxide comes in a liquid form and a tablet form. The tablet is put in water and releases a gas into the room. We use this treatment for smoke odor in a home or a rental, and for rooms that smell musty.

The source of the odor has to be dealt with first. If a room is musty because of a leak or dampness, that has to be fixed. If the smell is cigarette smoke, the smoking has to have stopped. A treatment on top of an active source does not hold.

We treat the odor. We do not remediate mold. If mold is growing in the house, that is a job for a mold remediation company, and it comes before any odor treatment.

During a gas treatment, people and pets stay out of the treated space, and the space is aired out afterward. We go over that with you before the job.

A job with smoke odor normally needs an on-site visit before we give a final estimate. Call or text (731) 437-0006 or send an estimate request.

HydroClean Carpet and Floor Care van parked in the driveway of a brick home

Benefits of Odor Removal

  • A treatment for smoke, mildew and musty odors
  • Liquid and tablet forms of chlorine dioxide
  • Pet odor treated in the carpet, where the urine sits
  • We tell you what we expect before we start

Who This Is For

  • Homes in Jackson that someone smoked in
  • Rentals between tenants
  • Rooms that smell musty after the cause has been fixed
  • Homes with pet odor in the carpet

Our Process

  1. Call or Send a Request

    Tell us what the odor is, where it is and how long it has been there.

  2. We Look at the Space

    A job with smoke odor normally needs an on-site visit before we give a final estimate. We look at the rooms and what is holding the smell.

  3. Deal With the Source First

    A leak, damp material or anything still causing the odor has to be taken care of before a treatment is worth doing. We tell you what we see.

  4. Treat the Odor

    We use the liquid or the tablet form of chlorine dioxide. With the tablet, people and pets stay out of the treated space while the gas works.

  5. Air Out the Space

    After a gas treatment the space is aired out before anyone goes back in.

  6. You Check the Result

    Once the space is aired out, you get a chance to check it. If some odor is left, we tell you what we think is causing it.

What's Included

  • A conversation about the odor and where it comes from
  • An on-site visit for smoke odor before the final estimate
  • The chlorine dioxide treatment, in the form that suits the job
  • Instructions on staying out of the space and airing it out
  • A chance to check the result

Realistic Results, Honestly

We would rather set an honest expectation than make a promise we cannot keep.

  • We do not promise an odor will be gone completely. The treatment helps reduce odors. How much depends on the source and how long it has been there.
  • The source comes first. If the leak, the dampness or the smoking is still going on, the odor comes back.
  • This is odor treatment. It is not mold remediation, and we do not remove or remediate mold.
  • Pet urine is a different treatment, and it is done in the carpet. When replacing the pad is the better choice, we refer you to a carpet installer. We do not replace pad or seal subfloors.
  • We make no medical or health claims about this treatment.

Safe for Your Family and Pets

During a chlorine dioxide gas treatment, people and pets stay out of the treated space, and the space is aired out before anyone goes back in. We tell you what to plan for before the job. If anyone in the home has severe allergies or sensitivities, tell us ahead of time.

What Customers Say

  • “Guys were professional and fast. It was a travel trailer that was covered in mud from construction, and 2 dogs with a massive pet odor. The carpets looked brand new for a 20-year-old camper and smelled like it was just off the showroom floor.”
    Jon D. · Google review · February 2024
  • “We had so many pet stains and odor. They were quick, professional, and did a great job!! All stains are GONE!!”
    Allison B. · Google review · January 2024

Odor Removal Questions

What is chlorine dioxide used for?

Odors from organic sources, such as cigarette smoke, mildew and mold. It comes in a liquid form and a tablet form. The tablet is put in water and releases a gas.

Will the smoke smell be gone completely?

We cannot promise that. The treatment helps reduce smoke odor. How far it goes depends on how long the home was smoked in and what the smell has soaked into.

Do we have to leave during the treatment?

For a gas treatment, yes. People and pets stay out of the treated space, and it is aired out afterward. We go over the details with you before the job.

Do you remove mold?

No. We treat the odor. Mold itself is a job for a mold remediation company, and the moisture behind it has to be fixed first.

Is this the same as your pet odor treatment?

No. Pet odor comes from urine in the carpet and is treated there. That service has its own page under carpet cleaning. When replacing the pad is the better choice, we refer you to a carpet installer.

Can you give an estimate over the phone?

For smoke odor, normally not a final one. We need to see the space first. Call or text (731) 437-0006 and we will set a time to come look.

Wondering about cost? We do not post prices, but you can see what affects the price of floor cleaning.

Need Odor Removal in West Tennessee?

Request an estimate from our Jackson team. Tell us what needs cleaning, which rooms and the rough sizes. We respond to requests on the same business day. We prepare the estimate, you approve it, and we schedule a time. You get a chance to look at the work before we leave.

Trusted by our neighbors in Jackson, West Tennessee since 2010. Family safe, pet safe.

Related Services

  • Pet Odor Carpet Cleaning

    Odor treatment that goes after the urine residue causing the smell instead of covering it with fragrance.

  • Sanitizing Treatments

    A treatment applied after a floor is cleaned, for pet homes, clinics and shared buildings. It goes with a cleaning and does not replace one.

  • Carpet Sanitizing

    A treatment added after cleaning for homes and facilities that want more than soil removal.

More Specialty Services Services

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Odor Removal Across West Tennessee

Our Jackson team does this work across these towns and the communities around them.

Not sure we reach your town? Call (731) 437-0006 and ask. David still answers the phone.

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